*Minimum night requirements: There is a 2-night minimum on Summer and Fall weekends. If a room hasn’t rented for the weekend by Wednesday of that week the requirement may be dropped. Osceola Suite and Stoneleigh Studio always have a 2-night minimum.
A homemade breakfast is served at your selected time between 8:20-9:30 a.m. Cook’s choice homemade meal or a choice of a large yogurt parfait (gluten free) is available every day. A Keurig with coffee/tea/hot ciders is available 24-7. Complimentary fresh made coffee, tea and juice is served during breakfast.
Check-in 3:00 p.m. & later: Staffed check-in is provided from 3:00-4:00 p.m. At 4:00 p.m. a text will be sent with check-in instructions to the cell number provided on file or via email if requested. Self check-in is always available for your convenience. Please message Innkeeper@stcroixvalleyinn.com or text 715-494-1677. We do not have a front desk therefore check-ins after 10:00 p.m. are not guaranteed.
Check-out by 11:00 a.m. It is important to have time to prepare the rooms for our next guests so we kindly ask that this time be observed. Guests who check out past 11:00 a.m. without pre-arrangement are subject to a $100 service charge.
We are a small operation and any cancellations affect our business greatly. Rates are based upon double occupancy. When reserving a room a 50% deposit is required. We accept Cash, Checks and Credit Cards (Visa, American Express, and MasterCard).
8 days or more prior to arrival: Full refund less a $39 processing fee.
5-7 days prior to arrival: 50% refund (deposit not returned).
3-4 days prior to arrival: No refund unless we are able to re-book the room. If so, 50% refund.
0-2 days prior to arrival: No refund.
Luggage storage is available if you need to drop it off prior to check-in time.
The Inn is a no smoking facility. Candles with flames are prohibited.
Entire Inn Rental and Cancellation policy:
25% deposit required at time of reservation with a signed rental contract, additional 25% due 90 days in advance. If the reservation is made within 90 days of the arrival date a 50% deposit is required. Final payment plus tax due 42 days prior to rental.
Cancellation for full Inn rental:
3 months (90 days) or more prior to arrival: Full refund, less a $150 cancellation fee.
43-89 days: 75% refund, down payment of 25% is forfeited.
0-42 days of arrival: No refund. Innkeeper discretion, if rooms can be re-booked partial refund may be offered.
Any damage to the property, whether on purpose or accidental, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.
Thank you!
Privacy policy: St. Croix Valley Inn values its guest’s privacy. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.