305 River St. Osceola, WI 54020
Call 715-494-1677

Amenities & Policies

St. Croix Valley Inn is an adults only establishment.  You must be 21 years old to make a reservation.  The Inn is not suitable for children under 13 years of age.  

Breakfast at the Inn

A homemade breakfast is brought out on a tray at your selected time between 8:20-9:30 a.m.  A Keurig with coffee/tea/hot ciders is available 24-7.  Fresh made coffee and juice is served in our lobby area during breakfast.   

Arrivals & Departures

Check-in 3:00 & later:  We want our guests to have flexibility with their arrival time.  Our staffed check-in is provided from 3:00-4:00 p.m.  After 4:00 p.m. a text will be sent with check-in instructions to the cell number provided on file. If we are staffed for an extended check in window we will message on the day of arrival. Check-in instructions can also be sent via email.  Send a message to [email protected]. We do not have a front desk therefore check-ins after 10:00 p.m. are not guaranteed.

Check-out by 11:00 a.m. It is important to have time to clean the rooms for our next guests so we kindly ask that this time be observed.  Guests who check out past 11:00 a.m. without pre-arrangement are subject to a $100 service charge.

Cancellation Policy:  All cancellations must be emailed to [email protected]

We are a small operation and any cancellations affect our business greatly.  Rates are based upon double occupancy. When reserving a room a 50% deposit is required.  We accept Cash, Checks and Credit Cards (Visa, American Express, and MasterCard).  

8 days or more prior to arrival: Full refund less a $39 processing fee.  

5-7 days prior to arrival:  50% refund (deposit not returned).

3-4 days prior to arrival: No refund unless we are able to re-book the room.  If so, 50% refund. 

0-2 days prior to arrival: No refund.  

Luggage storage is available if you need to drop it off prior to check-in time.  

The Inn is a no smoking facility.  Candles with flames are prohibited.

Entire Inn Rental and Cancellation policy: 

25% deposit required at time of reservation with a signed rental contract, additional 25% due 90 days in advance.  If the reservation is made within 90 days of the arrival date a 50% deposit is required. Final payment plus tax due 42 days prior to rental.

Cancellation for full Inn rental:

3 months (90 days) or more prior to arrival: Full refund, less a $150 cancellation fee.  

43-89 days: 75% refund, down payment of 25% is forfeited.  

0-42 days of arrival:  No refund.  Innkeeper discretion, if rooms can be re-booked partial refund may be offered.

Any damage to the property, whether on purpose or accidental, is the responsibility of the registered guest for each particular room.  Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.  In extreme cases, criminal charges will be pursued.  

Thank you!